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Contact

If you have a query about our products or services, please complete the form below and we will respond to you as soon as we possibly can. You can also call us directly on 800 PETSHOP (738 7467).

If you wish to know the status of your order or have an enquiry about your delivery times, please email delivery@dubaipetfood.com or call 800 PETSHOP (738 7467).
Our logistics team is available from 9am to 9pm Saturday to Thursday and from 12noon on Fridays.

If you wish to register a complaint, please email customerservice@dubaipetfood.com. Our customer service department is available from 9am-9pm every weekday.
 
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Our branches & contact information:


Dubaipetfood.com / The Pet Shop LLC
Mega store, Dubai investment park 1, E311
Near Premier Inn Hotel
Dubai, UAE
Call us: 04-887-8218
Opening hours 
08.30 am - 9:00 pm, 7 days a week


Dubaipetfood.com / The Pet Shop LLC
Sheikh Zayed Road
Exit 40 - Al Quoz
Dubai, UAE
Call us: 04-342-1088/ 04-342-1938
Opening hours 
9 am-10 pm, 7 days a week 


Dubaipetfood.com / The Pet Shop LLC
Dalma Mall, Abu Dhabi
2nd Level - Near Green Parking
Abu Dhabi, UAE
Call us: 02-550-7111
Opening hours 
10am-10pm, Sat to Wed,
10am-12am, Thurs and Friday


Dubaipetfood.com / The Pet Shop LLC
Aswaaq Mall, Al Badaa, Al Wasl Road, 
Close to City Walk, Dubai
Call us: 04-325-0896
Opening hours 
9am-10pm, 7 days a week 


Toll Free 800 PETSHOP (738 7467)
WhatsApp 0565349083


 
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